At Maple Bear Central and Eastern Europe, we are committed to providing our customers with exceptional service. As providing this service involves the collection, use and disclosure of some personal information about our customers, protecting their personal information is one of our highest priorities.
The customer information of Maple Bear CEE is confidential and will not be disclosed to third parties. When processing this information, Maple Bear CEE adheres to the General Data Protection Regulation (GDPR), Personal Data Act, the law on privacy, security and other legislation related to data protection, due diligence, and good data processing. Under the Data Protection Act 1998, the EU General Data Protection Regulation (GDPR) approved by the EU Parliament on 14 April 2016 and related laws, we have a legal duty to protect the personal information we collect from you.
Your personal data includes information such as:
- Telephone number
- Date of birth
- Email address
- Your child’s name, gender, date of birth
- Other data collected that could directly or indirectly identify you.
Maple Bear CEE is responsible for the processing of your personal data on the Website is Maple Bear CEE Ltd with registered office in 1606 Sofia, Bulgaria, 2A Grigor Parlichev Str and Tax Identification Number BG205203526.
Collection and purpose of the data
The processing of personal data is based on personal consent of a registered person, personal assignment, recruitment candidate or other relevant relationship. Personal data can be processed to implement, develop and track customer or business relationships, customer service and related communications, to process job applications that we receive, and to send newsletters. In addition, we collect analytical information from visitors to our websites. The information to be stored in the register is obtained from the person himself.
At Maple Bear CEE we treat your personal data for different purposes and on different legal bases depending on how you interact with us:
- To send you commercial communications, promotions, products, or services from Maple Bear CEE from any of our business verticals through electronic means, and if you expressly consent to it during your registration on our website. The personal information which will be collected: Name and Surname, Telephone number, Email, Country.
- Process and manage the contracting of educational services through our franchise chain. While filing in the „Contact form“we will use your contact details to get back to you and send you the information needed as well as initiate contact with you to start discussing your Maple Bear project and becoming a Maple Bear franchisee. Based on your input information we can provide you the information needed to initiate the communication. The personal information which will be collected: Name and Surname, Telephone number, Email, Country.
3.In case you have requested to receive our “Contact form”, we will process your data to be able to contact you and send you (by email, telephone, or other instant messaging such as WhatsApp, Viber, Messaging) the commercial information that you have requested in relation to the structure and operation of Maple Bear CEE’s franchise system. The basis of the treatment will be the consent that you have given us when filling in the form itself and requesting the information. The personal information which will be collected: Name and Surname, Telephone number, Email, Country.
4.If you request information about the operation of our Website, our services, make inquiries or request us to send additional information (through our “Send Request” form in the “Contact” section), we will process your personal data to resolve your doubts and send you the required information. All this will be legitimized in your own consent when requesting said information through the different communication channels with Maple Bear CEE. The personal information which will be collected: Name and Surname, Telephone number, Email, Country.
5.If you have submitted your application to be part of our team, we will process personal data for the management of your application based on your own consent when submitting the application. The personal information which will be collected: Name and Surname, Telephone number, Email, Country.
6.In case you have completed the form and sent your request to be part of our suppliers, through the section by filling in details, we will treat your data to manage said request based on your own consent when sending the application. The personal information which will be collected: Name and Surname, Telephone number, Email, Country.
7.In case you are interested in enrolling your child in one of the Maple Bear Kindergartens or Schools we will gather the following information:
For your child: First Name, Surname, Current Kindergarten/ School, Date of birth, requested year of entry, Level of English
Personal information about the parent: Title, Name and Surname, Telephone number, Email.
We will only process your personal data in accordance with applicable data protection and privacy laws. We need certain personal data to proceed with the application process for both schools, kindergarten. The information will be only shared with the Maple Bear school/ kindergarten, part of the Maple Bear network you wish to apply to.
What data from me does Maple Bea CEE process?
For technical reasons, we have to collect and store certain data when you access our website. We use this data to technically manage our websites.
We collect and store the following data when you access our website:
- date and duration of your visit
- the websites you visited
- data identifying the browser and type of operating system you use
- the details of the website you have visited before visiting our website (when available)
In addition, further data is collected using a log file, that is an automatic record of all or selected activities on a computer system. This means that data is automatically stored in log files on our servers every time you access one of our websites and every time you open a file on one of our websites.
We also process personal data that you voluntarily share with us as part of a contract, a survey, in the processing of your request, or your registration, or when you log in.
Transfer of personal data abroad.
Please note that information collected by the Maple Bear CEE will be stored in the European Union which may have different data protection laws than the country you reside in. You consent to our storage and processing of this information in the European Union by installing and using the Maple Bear CEE Services. If you utilize our Maple Bear CEE services from a country other than the country where our servers are located, your communications with us may result in transferring your personal data across international borders.
Maple Bear CEE reserves the right to share the data you transmit to us with our franchisees or regional franchisors throughout the world. However, we share it only if doing so is necessary to process your data for its intended purpose in order to serve you best.
Necessary information and accuracy
We inform you that the fields marked with an asterisk in the different data collection forms are mandatory and necessary to process your request, so if you do not provide them, Maple Bear CEE may not be able to attend to it.
At the time of completing the form providing the requested data, you guarantee the authenticity, accuracy, and veracity of all the information you provide, committing to keep the data updated so that they respond, always, to your real situation. You will be solely responsible for false or inaccurate statements and for the damages that they may cause to Maple Bear CEE.
How long does Maple Bear CEE keep your personal data?
If you have sent us your application to occupy a position in our team, Maple Bear CEE will keep your personal data to manage your application for the job offer for which you have registered and to take you into account in future selection processes that may be initiated within one year from when you sent us your request.
Once your relationship with Maple Bear CEE has ended, we may keep some of your personal data for as long as it is necessary to comply with the legal or regulatory obligations to which Maple Bear CEE is subject, as well as to meet any responsibilities arising from his treatment.
What are your rights in relation to your personal data?
You can exercise the rights of access, rectification, deletion, opposition, limitation of the treatment and portability of your data by writing to Maple Bear CEE at the postal address indicated in the first section, or by sending an email to firstname.lastname@example.org indicating your name and surname.
Likewise, you can revoke the consent that you have given us by following the procedure established in each of the commercial communications you receive or by communicating with us through the email or postal address indicated in the previous paragraph. The withdrawal of the consent given will not affect the use that you can make of the Website, or the legality of the treatments based on the consent prior to its withdrawal.
In any case, you have the right to file a complaint with the EU Data Protection Agency through its website https://edps.europa.eu/_en
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How we protect the security of your personal data
We are committed to ensuring the security of personal data by implementing appropriate technical and organizational measures, according to industry standards.
The transmission of your personal data is done using excellent encryption algorithms and stored on secure servers, while ensuring data redundancy.
Despite the measures taken to protect your personal data, we warn you that the transmission of information via the Internet, in general, or through other public networks, is not completely secure, there is a risk that the data may be seen and used by third parties. unauthorized parties. We cannot be held responsible for such vulnerabilities in systems that are beyond our control.
Third Party Sites
Our Site may contain links to third party websites and features. This Policy does not cover the privacy practices of such third parties. These third parties have their own privacy policies and we do not accept any responsibility or liability for their websites, features or policies. Please read their privacy policies before you submit any data to them.
This website may contain links to other sites. Please be aware that we are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each Web site that collects personally identifiable information. This privacy statement applies solely to information collected by this website.